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Testimonials

"I would like to thank you and your team for the great work you have done for us this week.  It has been very beneficial for us, and we really appreciate the speed of your service. "
—National QA Manager of an International Dairy company.

“When one of our loyal consumers complain about one of our products, we need to respond quickly and professionally to maintain their brand loyalty and keep their trust.   RQA’s retrieval services ensure that our consumers know we care about them.”
—Consumer Contact Centre Manager, Foods manufacturer.

“Reviewing our product recall procedures was timely as we were faced with a live situation last month which was managed very well indeed and resulted in us receiving first class feedback from our customer. Many thanks for all your assistance and we look forward to working with RQA again in the future.”
—Risk Manager, International Drinks manufacturer.

“Thank you for what was the most interesting seminar on Product Recall. It was most informative and very well put together.”
—Insurance Broker.

“A short note to acknowledge the great value we received from both the product recall training day and also the follow up product recall simulation. I have received excellent feed-back from the manager who participated in the exercise.”
—Risk Manager, Alcoholic drinks company.

“I would not have any hesitation in recommending your recall simulation exercise to other companies in the food and drink sector.”
—Director, Major Importer of Tea products.

“Thanks again for getting the samples I requested. I will highly recommend you to my co-workers for product retrieval.”
—Associate Packaging Engineer, International Drinks Manufacturer.

“Thank you for the latest trade sample delivery which has arrived in excellent condition.”
—Consumer Analyst, International Drinks manufacturer.

“We would like to thank the RQA auditor for the professional performance of the audit.”
—Head of Quality, Major international speciality ingredients company.

“The FPA audit helped us very much for our continuous improvement process.”
—QA Manager, Leading processor of raw materials for the food industry.

Contact RQA Asia Pacific
for more details:
+61 (0)2 9850 5500
apacinfo@rqa-inc.com

In Australia Call Toll Free:
1 800 77 00 23