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HOME | INSURANCE SERVICES
Insurance
Services
RQA offers specialized risk
assessments in a number of specialties throughout Australia, New Zealand and Asia Pacific,
as well as specialized recall insurance programmes.
The assessments use industry experts to not only assess product, public,
environmental, and OH&S risks, but provide best practice value added
consultation to reduce the risk of the client.
RQA specializes in
product recall insurance programmes, and works
through a number of insurance companies to provide coverage and services
that minimize your risk of recall, prepare your company to enact a recall,
and respond to a recall in a manner that best preserves your brand and
corporate image. Recall response services may be included in the policy
plan, and RQA’s call centre, field force,
crisis management and public relations professionals can be brought to bear
on your recall, to complete the recall quickly and efficiently to protect
your brand.
 Recall Risk Assessments
Retail & Club
Surveys
Liability Surveys
Automotive Risk Assessments
Avian Flu Risk Assessments
Recall
Risk Assessments
RQA will assess
your operation to evaluate your risk of recall. This will include an in
depth review of your recall manual and an assessment of how the manual is
integrated into your management systems. The assessment includes a forward/
backward trace-ability exercise to determine your ability to track and
trace your materials and finished products through to retail. Depending on
your business, a number of modules can be incorporated into this
assessment, including supplier management systems, labelling
controls, allergen management and facility design and maintenance. Your
requirements are reviewed and this assessment is customized for your
operation.
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Retail
& Club Surveys
In retail,
public and product liability concerns are highlighted every day all over
the world. The current retail environment requires that food safety, slip,
trip and fall, local legal requirements and crisis management elements are
addressed in the quality management systems of a resturant
or club. RQA has food service experts all over the world to assess your
operation against best practice, and help you monitor the performance of
your operations. These assessments can be managed "web-based", to
include performance against targets and corrective actions and follow up.
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Liability Surveys
RQA's
network of manufacturing experts can assess your clients for public
liability, product liability, food safety, environmental, and workplace
safety exposures, and provide concrete recommendations to improve the
operation and lower the risk. This report is customized for the industry,
and includes food, pharmaceutical, veterinary/ medicinal, chemical, general
hardgoods, engineering and transportation,
automotive (see below) capabilities.
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Automotive
Risk Assessments
Automotive
liability risks are highlighted, and RQA has the expertise globally to
evaluate the manufacturing, design, compliance and quality assurance of
automotive and general transport suppliers, distributors, manufacturers and
service providers. This is a growing field as companies all over the world continue
to source parts and materials globally. RQA experts provide management
systems reviews and inspection regimes to best assure that the products you
source are designed and manufactured to meet regulatory and reporting
requirements as well as customer specifications.
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Avian
Flu Risk Assessments
Avian Flu
management requires strict control of fowl populations and processing, to
minimize the risk of Avian Flu contamination. Stock management proctices, personnel practices, cross contamination
measures, sanitation and storage need to be assessed and avaluated against best practice Avian Flu management
systems. RQA's food safety and pouytlry experts throughout Asia
and teh world are available to evaluate these
risks and develop corrective actions and follow up.
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