Services > Product Recall Solutions

When the time comes for a product withdrawal or recall it can be a very stressful process, fraught with legal issues, tight timescales and negative publicity. You need to act quickly and effectively to maintain customer and consumer confidence and, when the time is right, get back into business. RQA has unparalleled knowledge and experience to prepare your business for this eventuality and help you through the process if the need arises. We help you answer questions such as:

• How do you control the process to ensure that only target products are returned?
• How do you ensure that all products that need to be recalled are in fact off the shelf?
• Are recalled products being handled appropriately?
• Are records being kept in a format that meets the needs of regulatory authorities?
• Do you have an effective process for ensuring replacement product is back on the shelf before you competitors can take that space?

RQA has the experience, the extensive network of trained, professional field representatives and the infrastructure developed over years of conducting some of the most extensive recalls in consumer goods industries to ensure your recall is conducted quickly and effectively.